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Insurance and Payment
- We accept cash, personal and business checks, Visa, MasterCard, and Discover.
- All services and materials are charged to the patient, who is ultimately responsible for the charges.
- Payment (co-payments and balances) is due at the time services are rendered or materials ordered.
- We can bill the following insurance companies: Vision Service Plan (VSP), Medical Eye Services, Medicare, Blue Cross PPO, Blue Shield PPO, Aetna, and United Healthcare.
- We can provide you with information to bill other insurance companies, but you are responsible for these fees at the time of service.
- If we do not have your current vision and medical insurance information 72 hours prior to your visit, you will be responsible for all fees at that time for the services provided.
Fees
- If you are unable to keep your appointment time, we ask that you call us at least 24 hours in advance. If you are more than 15 minutes late for an appointment, we may need to reschedule you for another date. A $25 fee will be charged for any no-shows or rescheduled appointments without 24 hour notice.
- All returned checks are subject to a $25.00 fee.
- A service fee of $10.00 will be assessed monthly on any amount due after 90 days.
- The Orinda Optometry Group reserves the right to pass any unpaid bills to a third party on any account not paid in full within 90 days.
Insurance Notes
- We cannot accept responsibility for knowing your insurance coverage or negotiating settlements. Contact your insurance company to verify your eligibility and coverage.
- Medical claims may require a referral from your primary care physician (PCP). It is your responsibility to contact your PCP.
- The covered amounts given over the phone or Internet from your insurance company are an estimate and they may pay us a different amount than quoted. Any difference is your responsibility and you are ultimately responsible for their account regardless of your insurance coverage.
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